They explained that those Computrace agents were never registered in their database and therefore they couldn’t help deactivate them.”
LAPTOP WILL NOT BOOT AFTER INSTALLING ABSOLUTE LOJACK SERIAL
“There was no explanation how those new private computers had Computrace activated … We contacted Absolute technical support and provided hardware serial numbers, as requested.
“It was very alarming to find unauthorized instances of Computrace,” Kamluk told CyberScoop. Computrace - now known as LoJack For Laptops via a licensing agreement with the famous vehicle-tracking company - has been publicly documented as having security problems, based on multiple reports, which worried Kamluk because he knew someone could leverage the underlying program in an attack to gain remote access. Instead, Kamluk had uncovered a flawed but legitimate tracking software program developed by a Canadian company, named Absolute Software, which had been apparently installed at the manufacturer level. When Vitaly Kamluk, a security researcher with Kaspersky Lab, discovered a mysterious program named “Computrace” deeply burrowed into his colleagues’ computers, he expected to find an elite hacking group at the other end - something the Moscow-based cybersecurity firm is keenly familiar with.
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